3jeta Privacy Policy — How We Protect Your Data

1 Introduction & Scope

This Privacy Policy applies to the 3jeta platform (https://3jeta.net) and all its services. It explains what information we collect about you, why we collect it, how we use it, and how we keep it secure.

By using the 3jeta website or app, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

We make this commitment — protecting your personal data is not merely a legal obligation for us, it is an ethical responsibility to our users. Your privacy is fully protected at 3jeta.

2 What Information We Collect

3jeta collects two types of information — what you provide voluntarily and what is gathered automatically through your use of the platform.

Information you provide directly:

• Registration Information: Full name, date of birth, gender, nationality.
• Contact Information: Mobile number, email address, current address.
• Identity Verification: National ID number, passport details, or other government-issued documents.
• Payment Information: Mobile banking numbers (Mobile Pay, Nagad, Rocket). Card numbers are never stored.
• Support Contact: Records of chat, email, or phone interactions.

Automatically Collected Information:

• Device Information: Browser type, operating system, device ID.
• Log Data: IP address, login timestamps, and page visit records.
• Gaming Activity: Betting history, win/loss records, session duration.
• Cookies & Tracking: Information collected in accordance with our Cookie Policy.

3 How We Use Your Information

3jeta uses your information only for specific, legitimate purposes. We never process your data for unnecessary reasons.

• Account Management: Used for registration, login, password recovery, and account security.
• Service Delivery: To process betting, gaming, payments, and withdrawals.
• KYC Verification: To verify identity and prevent money laundering.
• Customer Support: To handle your enquiries and resolve any issues.
• Security: To prevent fraud, hacking, and unauthorised access.
• Responsible Gaming: To monitor gaming behaviour and identify potential problem gambling.
• Legal Obligations: To meet regulatory and compliance requirements.
• Service Improvement: To analyze and improve your experience on the platform.
• Marketing (Optional): Sending you relevant offers and promotions with your consent.

4 Data Sharing & Third Parties

3jeta does not sell your data and does not generally share it with third parties. However, limited sharing may occur in the following circumstances:

• Payment Processors: Necessary information is shared to process transactions via Mobile Pay, Nagad, or Rocket.
• Identity Verification Service: With our verification partner for the KYC process.
• Technology Partners: Technology providers that support platform operations, all bound by strict confidentiality agreements.
• Law Enforcement: By court order or legal obligation.
• Fraud Prevention: Limited data shared with industry-standard fraud prevention networks.

Before sharing data with any third party, we ensure they provide at least an equivalent level of privacy protection to our own.

5 Cookie Policy

Cookies are small text files stored in your browser. 3jeta uses several types of cookies:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: To remember your preferences such as language and theme.
• Analytics Cookies: To understand how users interact with and navigate the site.
• Marketing Cookies: To show relevant advertisements (with your consent).

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

3jeta uses Google Analytics to monitor site performance. It does not reveal user identities — only aggregated numerical and behavioral data is collected.

6 Data Protection Measures

3jeta follows industry-leading technology and practices to keep your data safe:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Database Encryption: Sensitive data in storage is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security for logging into your account.
• Firewall & Intrusion Detection: Protection against cyber attacks.
• Regular Security Audits: Regular audits conducted by third-party specialists.
• Restricted Access: Only authorized personnel may access data on a need-to-know basis.

Alongside technical data protection measures, all our staff receive privacy training and are bound by strict confidentiality agreements.

7 Your Privacy Rights

3jeta gives you full control over your personal data. Your rights include:

To exercise any of these rights, email us at support@3jeta.net. We will respond within 30 days. Some requests may be limited where required by legal obligations or legitimate interests.

8 Privacy of Children & Minors

3jeta does not serve anyone under the age of 18 and does not knowingly collect information from minors. Age verification is part of the registration process.

If we detect that a person under 18 has created an account using false information, the account will be closed immediately and any collected data will be deleted.

If you believe your child is using 3jeta, please contact us at support@3jeta.net — we will take immediate action.

9 Data Retention Period

We retain your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration of active account and 5 years after closure.
• Transaction Records: Up to 7 years as required by law.
• KYC Documents: 5 years after account closure.
• Gaming Logs: 2 years for security and dispute resolution purposes.
• Support Contact: 1 year after the issue is resolved.
• Marketing Information: Deleted immediately upon opt-out.

Once the retention period expires, data is securely deleted or anonymized.

10 Privacy Policy Updates

3jeta may update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you will be notified by email or SMS at least 7 days in advance.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

11 Contact & Complaints

For any privacy-related questions, concerns, or complaints, please get in touch with us:

• Email: support@3jeta.net
• Live Chat: Chat button at the bottom-right of the site — active 24/7.
• For general inquiries: Our FAQ Page View.

We aim to respond to all privacy-related requests within 48 hours.